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How to customize an email template

Customize organization email templates for invites, alerts, and related transactional mail (org owner; email-only).

Prerequisites

  • Organization owner (notification admin is owner-only)

RankWatch organization notifications are email-only. Slack, webhook, and WhatsApp channels are not available — configure email delivery channels and templates instead. Templates control subject/body copy for catalog events such as invites and alerts.

customize an email template
customize an email template

Steps

  1. Open Organization settings → Notifications → Email templates.
  2. Select the template you need (for example team invite or rank alert).
  3. Edit subject and body. Keep required placeholders/variables the editor documents so links and names still resolve.
  4. Save. Preview if the UI offers it.
  5. Align tone with agency branding; for deeper brand passes see brand invite and alert emails.
  6. Trigger a test send and confirm formatting in a real inbox.

Outcome

Future emails of that template type use your customized copy. Personal notification preferences still decide who receives which categories.