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How to set up or change an email delivery channel

Add or update an organization email delivery channel for RankWatch transactional mail (org owner).

Prerequisites

  • Organization owner (notification admin is owner-only)

RankWatch organization notifications are email-only. Slack, webhook, and WhatsApp channels are not available — configure email delivery channels and templates instead. Delivery channels define how mail leaves RankWatch for your org.

set up or change an email delivery channel
set up or change an email delivery channel

Steps

  1. Open Organization settings → Notifications → Delivery channels.
  2. Create a new email channel or edit the existing one. Enter provider/SMTP or platform email settings exactly as the form requires.
  3. Save and run any built-in connection test if offered.
  4. Do not look for Slack, webhook, or WhatsApp channel types — they are not shipped.
  5. Send a low-risk email (test invite to yourself, or a report schedule you control) and confirm receipt.
  6. If mail fails, check the Sent log, spam folders, and channel credentials before changing templates.

Outcome

Transactional messages (invites, alerts, report mail) can leave through your configured email channel.