How to change a member’s role after they join

Change an existing workspace member’s role after they have accepted an invite.

Prerequisites

  • Permission to manage workspace members; org owner for role catalog changes

Use this when someone’s job changes — for example promoting a viewer to SEO Executive — without sending a new invite.

Change member role
Workspace team — change role.

Steps

  1. Switch to the correct workspace and open Workspace team.
  2. Find the member in the list.
  3. Change their workspace role to the new role and save.
  4. Ask them to refresh or re-open the app, then verify newly granted or revoked actions.
  5. If the role they need does not exist yet, create or edit it under Roles first (org owner).
  6. Document the change for your agency ops log if you track access reviews.

Outcome

The member’s effective permissions match the new role immediately for subsequent API checks.