How to update your billing profile

Save the invoice profile (business name, address, country, and GST or VAT) before a paid plan change or credit purchase.

Prerequisites

  • Organization owner

Paid actions on Billing stay blocked until an invoice profile is on file. Saving it does not change your plan, credits, or feature access.

Invoice profile required before billing checkout
Before you continue — save business name and address, then checkout opens.

Steps

  1. Sign in as the organization owner.
  2. Open Organization settings → Billing → Plan or Buy credits.
  3. If the profile is incomplete, RankWatch shows Before you continue instead of checkout. Fill:
    • Country
    • State when the country is India (required for GST)
    • Business name, Address, City, and Postal code
    • GSTIN for India, or VAT number for EU and UK — both optional
  4. Choose Save and continue. The form leaves the page and the Plan or Buy credits controls appear.
  5. Country cannot be cleared after it is saved. For India, the state locks once the country is saved. Contact support if the locked country is wrong — do not create a second organization to work around it.

Outcome

Invoices can be issued for the next charge. Plan changes and one-time credit purchases proceed from the same Billing tab.